Privacy Policy

Effective Date: 

At Freexcity, we are committed to protecting your personal information and ensuring your privacy while you browse and shop on our website. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect two types of information: personal information and non-personal information.

  • Personal Information: This includes any data that can be used to personally identify you, such as your name, email address, shipping address, phone number, and payment details when you make a purchase.

  • Non-Personal Information: This includes information that cannot be used to personally identify you, such as your browser type, IP address, and browsing habits. This information helps us improve the user experience and optimize the performance of our website.

2. How We Collect Your Information

We collect information in the following ways:

  • When You Provide It to Us: This occurs when you create an account, place an order, or contact us via our website.

  • Automatically: Certain information, like your IP address and browser type, is collected automatically as you navigate through our site. We use cookies and similar tracking technologies to improve your browsing experience.

3. How We Use Your Information

We may use your personal information for the following purposes:

  • To process and fulfill your orders, including shipping and payment processing.
  • To provide customer service and respond to your inquiries.
  • To send you promotional emails and updates (with your consent).
  • To improve our website, including analyzing user behavior and preferences.
  • To protect the security and integrity of our website and business operations.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Service Providers: Such as payment processors, shipping companies, and other partners who help us operate our business. These service providers are required to keep your information confidential and use it only for the purpose of providing their services.

  • Legal Compliance: We may disclose your information if required by law, in response to a subpoena, or to protect the rights and safety of Freexcity, our customers, or others.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using secure socket layer (SSL) technology to encrypt data during transmission and limiting access to personal data to authorized personnel only.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can access, update, or correct your personal information by logging into your account or contacting us directly.

  • Opt-Out: You can opt-out of receiving promotional emails by clicking the “unsubscribe” link at the bottom of any email, or by contacting us. However, we may still send you non-promotional messages, such as those related to your orders.

  • Data Deletion: You may request the deletion of your personal information by contacting us, although we may be required to retain certain information for legal or business reasons.

7. Cookies and Tracking Technologies

Freexcity uses cookies and similar tracking technologies to enhance your experience on our site. Cookies are small files that are placed on your device to help us recognize you and remember your preferences. You can manage or disable cookies in your browser settings, but please note that some features of the site may not function properly without them.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review the policy periodically. Your continued use of the site after changes are posted will constitute your acceptance of those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Phone: (352) 536-1577

Addresss: 14804 Windy Mount Cir Clermont, Florida(FL), 34711

Emaill: info@freexcity.xyz